We prioritize safeguarding your personal data and ensuring your privacy is respected. This Privacy Policy outlines our practices regarding the collection, utilization, sharing, and protection of your information when engaging with our website, booking services, or using our offerings both online and at our locations.
The types of information we might acquire include:
Personal Details
Full Name
Email Address
Contact Number
Postal Address
Payment Information (handled securely via external providers)
Official ID (for verification of age and identity when necessary)
Reservation & Usage Information
Booking Records
Preferences and Specific Requests
In-House Service Utilization (e.g., spa, dining, gaming activities)
Technical Data
IP Address
Device and Browser Type
Cookies and Monitoring Methods
Web Interaction Details (e.g., page visits, selections)
Your data is utilized for these purposes:
To facilitate reservations and bookings
To confirm your identity and age
To securely handle transactions
To tailor your experience
To dispatch booking alerts and changes
To offer support to customers
To enhance our site and services
To meet legal obligations and regulatory mandates
We do not trade your personal data. We may, however, share it with:
Reliable service partners (e.g., payment facilitators, support utilities)
Government or legal entities, if legally required
Promotional collaborators, solely with your approval
We employ cookies to improve your experience, evaluate site usage, and deliver customized content. You can adjust your cookie settings via your browser preferences.
We use industry-leading security protocols to safeguard your data against unauthorized access, loss, or misuse. Transactions are encrypted and processed with security.
Depending on your jurisdiction, you might have rights to:
Access your information
Correct or amend incorrect details
Request data removal
Revoke consent for specific uses
Oppose or limit data processing
To exercise these rights, reach out using the contact details below.
We maintain your personal data only as long as it serves the outlined purposes, or as mandated by law.
Our offerings are for individuals aged 18 and above. We do not intentionally collect information from minors. Should we discover data from a child, we will act promptly to delete it.
We might revise this Privacy Policy periodically. Updates will be shared on this page with the new revision date. We advise reviewing it frequently.
For questions or concerns regarding this Privacy Policy or your data, please reach out to us.