Terms of Privacy

1. Overview

We prioritize safeguarding your personal data and ensuring your privacy is respected. This Privacy Policy outlines our practices regarding the collection, utilization, sharing, and protection of your information when engaging with our website, booking services, or using our offerings both online and at our locations.

2. Data We Gather

The types of information we might acquire include:

Personal Details

  • Full Name

  • Email Address

  • Contact Number

  • Postal Address

  • Payment Information (handled securely via external providers)

  • Official ID (for verification of age and identity when necessary)

Reservation & Usage Information

  • Booking Records

  • Preferences and Specific Requests

  • In-House Service Utilization (e.g., spa, dining, gaming activities)

Technical Data

  • IP Address

  • Device and Browser Type

  • Cookies and Monitoring Methods

  • Web Interaction Details (e.g., page visits, selections)

3. Utilization of Your Information

Your data is utilized for these purposes:

  • To facilitate reservations and bookings

  • To confirm your identity and age

  • To securely handle transactions

  • To tailor your experience

  • To dispatch booking alerts and changes

  • To offer support to customers

  • To enhance our site and services

  • To meet legal obligations and regulatory mandates

4. Information Sharing

We do not trade your personal data. We may, however, share it with:

  • Reliable service partners (e.g., payment facilitators, support utilities)

  • Government or legal entities, if legally required

  • Promotional collaborators, solely with your approval

5. Cookies and Monitoring Tools

We employ cookies to improve your experience, evaluate site usage, and deliver customized content. You can adjust your cookie settings via your browser preferences.

6. Securing Data

We use industry-leading security protocols to safeguard your data against unauthorized access, loss, or misuse. Transactions are encrypted and processed with security.

7. Your Entitlements

Depending on your jurisdiction, you might have rights to:

  • Access your information

  • Correct or amend incorrect details

  • Request data removal

  • Revoke consent for specific uses

  • Oppose or limit data processing

To exercise these rights, reach out using the contact details below.

8. Data Retention Policy

We maintain your personal data only as long as it serves the outlined purposes, or as mandated by law.

9. Privacy of Minors

Our offerings are for individuals aged 18 and above. We do not intentionally collect information from minors. Should we discover data from a child, we will act promptly to delete it.

10. Amendments to This Policy

We might revise this Privacy Policy periodically. Updates will be shared on this page with the new revision date. We advise reviewing it frequently.

11. Get in Touch

For questions or concerns regarding this Privacy Policy or your data, please reach out to us.